This Privacy Policy fully and transparently explains how your personal and financial information is collected, used, and protected when you use the jiligames platform. We believe data protection is your fundamental right.
We follow six core principles to keep every piece of your data secure at jiligames.
Every transaction and data transfer is protected by 256-bit SSL encryption. Your information never reaches any third party.
Jiligames never sells or rents your personal data. Sharing information with advertisers or third parties is strictly prohibited.
Documents collected for identity verification are stored on secure servers and can only be accessed by authorized personnel when necessary.
Your data is stored in internationally certified data centers, with regular backups and security audits in place.
You can decide which cookies are used on your device. Only essential cookies are enabled by default.
Jiligames complies with GDPR and international data protection regulations. Upholding your rights is our legal obligation.
Jiligames (referred to hereinafter as "we", "the platform", or "jiligames") places the highest priority on the privacy of its members. This Privacy Policy ("Policy") explains what information is collected when you use the jiligames website and mobile app, how it is used, and under what circumstances it may be shared with third parties.
Jiligames operates online gaming services in Bangladesh and other designated regions. By accessing or registering on our platform, you are deemed to have read and accepted this Privacy Policy in full. This Policy applies alongside our Terms & Conditionsapplies jointly with.
We believe data protection is a fundamental right in the digital age. jiligames therefore follows GDPR and international data protection standards, and uses the latest technology to keep your information secure. If you have any questions about this Policy, please reach out to our support team.
This Privacy Policy is provided in Bengali for the convenience of our members. In the event of any legal dispute, the English version shall be considered final and binding.
Jiligames collects only the information necessary for proper platform operation, compliance with legal obligations, and delivering better service to you. No unnecessary or excessive data is collected.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID | Account Verification (KYC) |
| Contact Information | Mobile, Email | Account Management |
| Financial Information | BKash/Nagad number | Deposit & Withdrawal |
| Technical Information | IP address, device information | Security & Fraud Prevention |
| Usage Data | Gaming history, login time | Service Improvement & Personalization |
Data is collected in three ways: Directly from you (at the time of registration and KYC verification), Automatically (via cookies and tracking technologies) and From Third Parties (necessary verification data from payment gateways and fraud detection services).
Jiligames never collects your information covertly without your knowledge. The purpose of every data collection is clearly communicated.
Jiligames uses collected data only for specific, legitimate purposes. Information is never used beyond the purposes declared at the time of collection.
You can opt out of promotional messages at any time through your account settings or by contacting our support team. Please note that important account notifications will still be sent.
Jiligames never sells or rents your personal data. However, limited information may be shared with trusted partners under specific circumstances.
All third-party partners of jiligames operate under strict confidentiality agreements. They may only use data for specified purposes and are not permitted to share it with anyone else.
The jiligames website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
We use three types of cookies:
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Jiligames retains your data only for as long as necessary. Retention periods are determined based on legal obligations and legitimate business needs.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | Minimum 7 years (as required by law) |
| Gaming History | For the duration the account remains active |
| Communication Log | 2 Years |
| Technical & Security Logs | 1 Year |
Once the designated retention period expires, data is securely deleted or anonymized. Retention periods may be extended if required for legal investigations.
Jiligames upholds the following rights regarding your data. To exercise any of these rights, please contact our support team.
You have the right to know what information jiligames holds about you and to receive a copy of it.
If any of your information is inaccurate, you can request a correction and we will update it as soon as possible.
In certain circumstances, you may request the deletion of your data, though information required for legal compliance must be retained.
In certain cases, you may request that the use of your data be restricted, particularly when the accuracy of that data is in question.
You have the right to receive your data in a portable format such as CSV or JSON.
You may object to the use of your data for marketing or other specific purposes, and we will respect that choice.
All data-related requests will be processed within a maximum of 30 business days. Complex requests may require up to an additional 60 days.
Jiligames uses industry-leading security measures to protect your data. Our technical and organizational safeguards are detailed below.
That said, no online platform can guarantee 100% security. In the event of a data breach, jiligames will notify affected members as quickly as possible and take all necessary action.
Jiligames will never ask for your password or OTP via email or phone. If anyone does, it is a scam — report it to our support team immediately.
Jiligames reserves the right to update this Privacy Policy as needed. Changes may occur due to legal updates, new services, or security improvements.
For significant changes, you will be notified in advance via your registered email or a platform notification. The effective date of any change will be stated on this page.
Continued use of the platform after a new policy is published will be considered acceptance of the updated terms. We recommend checking this page regularly.
The latest version of the Privacy Policy is always available at jiligames.bar/privacy-policy. Check the "Last Updated" date at the top of the page.
If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us. Our data protection team will process your request promptly.
Please include your registered email or mobile number with your request so we can verify your identity promptly.
Our support team is available in English. Feel free to reach out with any questions — we are always ready to help.
Here are direct answers to the most frequently asked questions from members about the jiligames Privacy Policy.
Jiligames never sells your data to third parties. That commitment is absolute.
A transparent privacy policy, strong encryption, and trusted service — play with peace of mind at jiligames.