Jiligames Terms & Conditions — Please Read Before Use

Jiligames (referred to herein as the "Platform", "we", or "jiligames") operates an online gaming service for players in Bangladesh and other designated regions. These Terms & Conditions ("Terms") constitute a legally binding agreement between jiligames and the user ("you", "member", "player").

These Terms apply to the jiligames website, mobile application, and all related services. By using the platform, you confirm that you have read, understood, and accepted these Terms. We reserve the right to amend these Terms at any time — changes take effect as soon as they are published on the site.

Jiligames operates under an international license, and all activities comply with the rules set by the licensing authority. Our goal is to provide every member with a safe, transparent, and enjoyable gaming environment.

To play games or carry out any financial transactions on jiligames, you must create a valid account. You are required to provide accurate and complete information at registration — submitting false information is a direct violation of these Terms and may result in account closure.

Each person may open one account only. If multiple accounts are found registered under the same individual, all accounts and any funds held within them may be forfeited.

The following information will be required during account registration:

• Full name (as per national ID)
• Active mobile number or email address
• Date of Birth (for age verification)
• Preferred Payment Method Details

Keeping your account password confidential is entirely your responsibility. You are liable for all activity carried out through your account. If you suspect unauthorized access, notify the jiligames support team immediately.

The minimum age to participate at jiligames 18 years. No one under the age of 18 is permitted to use the platform — this is strictly enforced. Any account found to belong to a minor will be closed immediately and any deposited funds will not be refunded.

The following individuals are also not eligible to use jiligames:

• Current jiligames employees and their immediate family members
• Residents of countries or regions where online gaming is legally prohibited
• Anyone previously banned from jiligames
• Anyone enrolled in a self-exclusion program

Jiligames may request documents for age and identity verification at any time. Withdrawals may be placed on hold until the verification process is complete.

All deposits and withdrawals on jiligames are secure and transparent. We support the most popular payment methods in Bangladesh, including bKash, Nagad, Rocket, and many more.

You must use your own payment account when making a deposit. Deposits from third-party accounts are not accepted, and any such transaction detected may result in account verification or suspension.

All bonus wagering requirements must be met before submitting a withdrawal request. Large withdrawals may be held pending completion of identity verification (KYC).

Jiligames offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and loyalty points. Each bonus carries its own terms, which are detailed on the bonus page.

General Bonus Terms:

• Each bonus has a specific Wagering Requirement Yes (typically 10x–30x).
• Bonus funds can be used for wagering but cannot be withdrawn directly.
• If the wagering requirement is not completed within the specified timeframe, the bonus will be forfeited.
• Any attempt to claim bonuses across multiple accounts will result in all bonuses being cancelled.
• Some bonuses apply to specific games only — see the bonus page for full details.
• Jiligames reserves the right to modify or cancel any bonus offer at any time.

The following activities are strictly prohibited in order to protect the integrity of the jiligames platform and the interests of all members. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Creating multiple accounts or using another person's account
• Misusing bonuses or using bonus-hunting strategies
• Using software, bots, or automated systems to play games
• Attempting to hack, phish, or breach the platform's security
• Engaging in abusive or fraudulent conduct toward other members
• Deposits from Third-Party Accounts or Money Laundering
• Spreading false information about jiligames or attempting to damage its reputation
• Assisting minors in accessing the platform

The jiligames security team monitors activity around the clock. If suspicious activity is detected, an account may be temporarily suspended pending investigation.

Jiligames believes gaming should be a source of entertainment — not addiction. We encourage all members to play responsibly and provide a number of protective tools to support this.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Once losses reach a set amount, your gaming session will automatically stop.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account if you need to take a break for a while.
• Self-Exclusion: Apply if you wish to permanently stop gaming.

To learn more about these tools, visit our Responsible Play Visit the page. If you notice signs of gaming addiction, seek professional help immediately.

Jiligames reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any provision of the Terms & Conditions is violated
• Registering with false or misleading information
• If fraudulent or deceptive activity is detected
• If identified as a minor
• Accessing the platform from a restricted region
• Extended period of inactivity (more than 12 months)
• By order of a court or relevant authority

To voluntarily close your account, please contact our support team. Make sure to withdraw all available balances before closing. A monthly maintenance fee may apply to inactive accounts.

If a dispute arises between jiligames and a member, please contact our support team as the first step. Most issues can be resolved quickly through direct communication.

Dispute Resolution Process:

• Step 1: Contact our support team via Live Chat or email.
• Step 2: Please share a detailed description of the issue, along with screenshots and any relevant information.
• Step 3: Our team will review your case and provide a decision within 72 hours.
• Step 4: If you are not satisfied with the decision, you may escalate the matter to a higher level.

In the event of any dispute over game results, jiligames server logs will serve as the final and definitive evidence. jiligames reserves the right to void any transaction where an abnormal win or gain occurred due to a technical error.

Jiligames reserves the right to change, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes in advance via email or platform notification.

Continued use of the platform after any changes are published will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

If you have any questions about these Terms or need help understanding any part of them, our support team is always ready to assist.